"Gyms should focus on science based workouts".... my response was simple, that he missed the point, that a concept club is only part of a larger comprehensive marketing strategy combining programming, services, amenities, equipment, and design, in an effort to dominate the market place. I went on further to state that any club owner who elected to address only one or two of these components in their club, was leaving the door open for a competitor to do all, and there-in be the superior product in the market.
My point, be open minded in every aspect of your facility, we are only a piece of your strategy.